• Job Application - BI Analyst & Report Writer Published Date: 2021-08-25

    Job Title: Business Intelligence Analyst & Report Writer
    Direct Report: Business Intelligence Manager

    Job Purpose:
    As a Business Intelligence Analyst & Report Writer, you will be responsible primarily for weekly, monthly and ad hoc reporting for the business, with reporting shared to all levels of the business, including board level. You will be responsible for all aspects of report creation – from acquiring the data, analysis, presentation and summary of the data and relevant findings. In addition to the summary, you should be able to provide recommendations on next steps for the business as appropriate.

    Essential Job Functions / Main Duties & Responsibilities:

    • Understand the data that is available internally, and how to make use of that data
    • Understand how data inter-relates throughout various departments and processes
    • Ability to access, pull and analyze data with the available tools (i.e. R, SQL, excel, etc.)
    • Ability to interpret the data from a variety of sources to understand how the business is performing
    • Gather external data and customer feedback, and analyze this to understand the customer experience
    • Write commentary and recommendations as necessary based on the analysis of the above mentioned data - preferred format is a PowerPoint report
    • Communicate with teams as necessary to share any findings and recommendations
    • Provide ad hoc analysis of data as necessary and requested either from within this team or other teams
    • Identify opportunities for increased automation and efficiency through technical solution
    • Evaluate outside market versus clients to determine where to invest resources in order to maximize competitiveness for our clients
    • Help department managers with projections and other basic modelling tasks, such as projecting profits, system load, line changes, number of sign ups, etc.
    • Identify cost saving opportunities across the business
    • Carry out analyses to determine successfulness of promotions and sponsorships run by various departments
    • Study other companies in the industry if possible
    • Responsibilities may change as business needs dictate

    Skills & Qualifications:

    • Industry experience
    • At a minimum, a degree in a quantitative background such as Mathematics/Statistics, Finance, Economics, Engineering etc.
    • Strong analytical, conceptual, and problem-solving abilities with attention to detail
    • Ability to multi-task and manage multiple assignments in a fast-paced environment
    • Excellent written and oral communication skills. Fluency in written and spoken English
    • Ability to communicate with executive level audience/stakeholders
    • Initiative to work independently, but also able to work effectively with team members in different locations
    • Flexibility and adaptability to business requirements and priority changes
    • Excellent organizational skills
    • Ability to work with remote teams working from different time zones

    Knowledge & Experience:

    • 2+ years of experience in data science or market research related field
    • Understanding of Tableau or similar analytics product
    • Experience using R Studio, SQL and SQL Server
    • Expertise with Microsoft Office suite

    We Offer:

    • A friendly and collaborative environment
    • Fitness subsidy program
    • Free coffee and snacks
    • Work from home opportunities
    • A workplace that is conveniently located along the Yonge/Sheppard line – accessible by car, subway, bus (TTC/GO)

    This is a key role within the team and suits someone who has excellent verbal and written communication, strong analytical, conceptual and problem solving skills with attention to details. The individual must be able to work independently and as a team and must be adaptable to business requirements and priority changes. Lastly, this individual must be able to present and communicate with all levels of business, including executive audience/ stakeholders.

    The above describes the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties and skills required.

    Crescendo Technology thanks all candidates applying but will only contact those selected for an interview. An on-line technical assessment may be required as part of the recruiting process.

    Crescendo Technology is an equal opportunity employer, which values diversity in the workplace, and we encourage candidates to apply directly and provide an updated resume. Should you require an accommodation for the recruitment/interview process, please do not hesitate to reach out to us.